Contact Big Daddy Game

Reach us

Have questions about Big Daddy Game? This website is an independent guide, not the game operator. For player support (deposits, withdrawals via PhonePe, GPay or BHIM, game rules, or account verification), use the operator's in-app chat, available directly inside the Big Daddy Game app. To reach our editorial team for content questions or corrections, email us at the address below.

• Email: [email protected]
• In-app chat: Open the Big Daddy Game app, tap the chat icon, and connect instantly

Email responses are typically delivered within 24 hours during live-agent hours. For urgent issues, in-app chat gets you a quicker turnaround than email.

Office hours

We offer two tiers of support so you are never left waiting long:

• Automated in-app chat: Available 24/7, get instant answers to common questions about game rules, bonus credits, UPI payment status (PhonePe, GPay, BHIM), and account settings at any time of day or night.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, real support staff handle complex issues such as failed transactions, KYC verification, withdrawal delays, and dispute resolution.

Emails received outside live-agent hours are queued and picked up at the start of the next shift. You can expect a reply within 24 hours.

Online-only support

Big Daddy Game is a 100% digital platform operating entirely online. All player support is handled through in-app chat and email, there is no physical office, walk-in counter, branch location, or postal address associated with Big Daddy Game anywhere in India.

This means support is equally accessible whether you are in Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, or any other city. You do not need to travel or wait for a regional office to open. Simply open the app, tap the chat icon, or send an email to [email protected] and our team will assist you remotely, fast.