Big Daddy Game - Privacy Policy

Information we collect

What we collect

When you access or use Big Daddy Game at bigdaddygameapp.in.net, we may collect the following categories of information:

• Device & technical data: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage data: Pages visited, features accessed, time and date of visits, referring URLs, and in-game activity or session duration.
• Account data (where applicable): Mobile number provided for OTP-based registration and verification. No separate username, email address, or password is collected at the point of registration.
• Payment data: If you make in-app purchases, payment is processed by third-party payment processors. We do not store full card numbers or banking credentials on our servers.
• Communications: Messages, feedback, or support requests you send to us, including any attachments.
• Cookies & tracking technologies: Session cookies, persistent cookies, and similar technologies that help us operate the platform and understand user behaviour. You may control cookies through your browser settings; disabling certain cookies may affect platform functionality.

We collect information only to the extent necessary to provide and improve our services. We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

How we use your information

How we use it

We use the information we collect for the following purposes:

• Service delivery: To operate, maintain, and deliver the features and functionality of Big Daddy Game, including processing transactions and managing your account.
• Personalisation: To tailor game content, difficulty, recommendations, and in-app experiences to your preferences and usage patterns.
• Analytics & improvement: To understand how users interact with our platform so we can identify bugs, optimise performance, and develop new features.
• Security & fraud prevention: To detect, investigate, and prevent fraudulent transactions, cheating, abuse, or other illegal activities that could harm users or the platform.
• Legal compliance: To comply with applicable laws, regulations, and court orders, including those under Indian law (Information Technology Act, 2000; IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; and the Digital Personal Data Protection Act, 2023).
• Customer support: To respond to your enquiries, troubleshoot issues, and provide technical assistance.
• Communications: To send you service-related notices, security alerts, and, where you have opted in, promotional or marketing messages. You may opt out of marketing communications at any time.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share data with trusted service providers (such as cloud hosting, analytics, and payment processors) under strict data-processing agreements that prohibit them from using your data for any purpose other than providing services to us.

If we transfer data outside India, we ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Your rights

Your rights over your personal data

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where we no longer have a lawful basis to retain it.
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
• Right to data portability: Where technically feasible, you may request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please submit a written request to us using the contact details below. We will respond within 30 days of receipt. We may need to verify your identity before processing your request. Where a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline the request, with reasons provided.

If you are dissatisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

Contact us

For privacy-related enquiries or to exercise your rights, email us at [email protected]. We aim to respond within 30 days of receiving your request.